The Business/Technology Disconnect

Is there a communication gap between your business units and your IT department?

Do they have problems speaking the same language?

Does your business suffer from the "It's what I asked for, but not what I want!" syndrome?

If so, then you need the business/technolgy liaison.

"Business/Technolgy Liaison?  What's that?"

Remember the prediction that one day IT would be unnecessary because all the end users would be programming?  That day hasn't arrived, yet.  And it is still a long way off.  Why?  Because the kind of thinking that makes for a successful IT person is different from the kind of thinking that makes a successful business person.

And that difference is what is behind the communication gap between your business units and your IT department.

However, there a few people around who have mastered both kinds of thinking... and the language that goes with each.

These people are the liaison... the translators, if you will... between the business needs and the world of IT.

They are the Business/Technology Liaisons.

The business/technology liaison is like a language translator except instead of translating between French and English, the translation is between the concepts, needs, and wants of your business unit and the arcane world of Information Technology (IT).

The Great Divide

Business users don't care about DBMSes, coding, network issues, or detailed specifications.  They don't care about hard drives and memory chips   They just want solutions that work... and make their lives easier.  They don't care about the details that don't relate to their jobs.

However, for IT, the devil is in the details.  They need to know the big picture and the micro picture.  A small glitch in the small things can make the whole solution cumbersome... or worse, useless.  And most IT employees really care about their jobs and about making things work right.

What's the solution?

Eusatis, of course.

Eusatis brings the best of both worlds:  

• Deep experience in designing, coding, implementing, and maintaining IT applications (including associated hardware) that earned great loyalty from the user community. 
• A business background and empathetic listening to understand both the business requirements and goals, but also the underlying needs the system should fulfill.

We'd love to have a chance to show you what a difference communication between the business and the technology group can make in your business (and to your bottom line).  Contact us before another IT project is derailed.